- You must teach your children on how to diagnose the situation so that they focus on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause - and - effect diagrams to define and analyse root causes.
2. Generate alternative solutions
- Postpone the selection of one solution until several problem- solving alternatives have been proposed. Once you have decided on the ''what should be'' model, this target standard becomes the basis for developing a road map for investigating alternatives. Brainstorming and team problem- solving techniques are both useful tools in this stage of problem- solving.
3. Evaluate and select an alternative
- A particular alternative will solve the problem without causing other unanticipated problems.
- All individuals involved will accept the alternative.
4. Implement and follow up on the solution
- Regardless of how the solution is rolled out, feedback channels should be built into the implementation.
- Problem- solving and the techniques used to gain clarity are most effective if the solution remains in place and is updated to respond to future changes.
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